Need help from Citizen Service?

Citizen service is your entry to the public sector. Here you can get help with a number of issues.

When you first move to Herning, Citizen Service (Borgerservice) helps you with registration at the national registration office (folkeregistret), to get a civil registration number (CPR-nummer), choose doctor, get NemID and Digital post for digital self-service and receiving information from the public sector.

At Citizen Service you can also exchange you driver's license if this is necessary.

Much of the interaction with the public authorities happens via digital self-service. Citizen Service can help and guide you with the self-service solutions. Bring your NemID and key card, if you have this issued.

Citizen Service (Borgerservice)
Torvet 5 (entry B)
7400 Herning

+45 9628 2400

 

Opening hours

Week Days

 Open

Monday

10.00 - 15.00

Tuesday

10.00 - 15.00

Wednesday

10.00 - 15.00

Thursday

10.00 - 17.00

Friday

10.00 - 12.00

The table below indicates the expected most and least busy hours at Citizen Service.

Red: indicates long queue can be expected.

Yellow: indicates some queue can be expected.

Green: indicates limited or no queue to be expected.

If you have the option, we recommend you to visit us during the "green" or "yellow" hours.

Most busy hours at Citizen Service (expected)

Monday

Tuesday

Wednesday

Thursday

Friday

10.00 - 11.00

10.00 - 11.00

10.00 - 11.00

10.00 - 11.00

10.00 - 11.00

11.00 - 12.00

11.00 - 12.00

11.00 - 12.00

11.00 - 12.00 

11.00 - 12.00

12.00 - 13.00

12.00 - 13.00

12.00 - 13.00

12.00 - 13.00 

Closed 

13.00 - 14.00

13.00 - 14.00

13.00 - 14.00

13.00 - 14.00

Closed 

14.00 - 15.00

14.00 - 15.00

14.00 - 15.00

14.00 - 15.00 

Closed 

Closed

Closed

Closed

15.00 - 16.00 

Closed  

Closed 

Closed 

Closed 

16.00 - 17.00 

Closed  

If you move internally in Denmark you need to register the new address. This can be done digitally or by contacting citizen service. Please use Notification of change of address online.

You also need to inform Post Denmark about your change of address, to forward your mail.

Please note! If you are leaving Danmark permanently, it is important to notify that you are leaving your address

Rådhuset set fra Torvet i Herning.

Kontaktinfo

Borgerservice
Torvet 5 - indgang B
7400 Herning
Åbningstider  

Tlf.: 96282400
Fax: 96282440
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